Job Summary: Community Health Response Managers manage programs that provide direct community health services to clients and community members. The Community Health Response Manager is responsible for cultivating, developing and maintaining community partnerships and other community resources in the defined service area.

Main Responsibilities:

Responsibilities include, but are not limited to:

  • Serve as IRC’s primary point of contact with partner organizations for coordination, planning and implementation purposes
  • Establish productive relationships with property owners of various test sites throughout the community.
  • Deliver COVID-related supplies (test kits, vaccines, etc.) to project sites as per established protocols.
  • Market testing and vaccination sites and events
  • Represent the IRC on the weekly Clarkston COVID Community Update call
  • Serve as primary contact with the COVID Technical Support Team at HQ to deliver the COVID National Resource Center project deliverables
  • Supervise staff working on COVID National Resource Center project deliverables
  • Work across program teams within the Atlanta office to determine health care needs and service gaps for community members.
  • Manage the development of partnerships with local primary care health centers, specialist care, board(s) of health and behavioral health care to meet client needs.
  • Manage and supervise Primary Health Screening Team, Client Health and Safety Team, ensure that all clients are screened, connected and receiving necessary and required medical care in a timely manner from local health board and healthcare facilities.
  • Manage and lead the office’s mental health and psychosocial support response
  • Develop community-based partnerships to address clients’ health care needs
  • Develop and maintain an updated resource manual for health care services that is culturally and linguistically appropriate
  • Represent the IRC at community-led meetings, projects, etc. that advocate, promote and provide health care services and health care access for community members
  • Provide high-level leadership to assigned teams including:
  • Weekly one-on-one meetings with all direct reports and regular team meetings with all members
  • Effective delegation of duties and responsibilities
  • Consistent and ongoing feedback and communication
  • Comprehensive professional development support and coaching of team members
  • Recruit, hire, train and supervise team members
  • Manage the delivery of high-quality programs that meet recommended goals
  • Collaborate with colleagues to monitor and manage all program budgets
  • Write and review donor reports for content and accuracy before submission
  • Coordinate grant tracking oversight and reporting
  • Coordinate with Deputy Director on team direction and management including new program development, grant writing activities and donor development and support.
  • Ensure programs comply with all contractual and reporting requirements
  • Ensure quality data collection across all programs; Manage the production of reports and impact data to provide insights to internal and external stakeholders
  • In coordination with management staff, ensure programs maintain sound financial management including compliance with relevant policies and procedures
  • Ensure donor-directed match requirements are accurately tracked and achieved
  • Represent the assigned program with IRC HQ
  • Ensure compliance with HQ initiatives and guidelines
  • Other duties as assigned

Job Requirements:

Education: Bachelor’s degree required; Advanced degree preferred in health care, allied health, or public health related field.


  • A minimum of 4 years of experience providing services to refugee and immigrant communities; Experience working with refugees and immigrants navigating the American social/human services system is preferred
  • Prior grant and people management experience

Demonstrated Skills and Abilities:

  • Ability to handle complex and sensitive cases and work effectively with clients who have a wide range of psychosocial, security, health, immigration and criminal justice issues
  • Well-organized, self-directed, and highly motivated; Ability to communicate and work effectively with collaborative partners, communities and clients in a cross-cultural, multi-disciplinary environment
  • Excellent communication skills, written and verbal
  • Ability to work under pressure and meet deadlines
  • Demonstrated ability to work successfully in a multi-cultural environment
  • Proficiency in Microsoft Office applications (especially Word, Excel, Outlook)
  • Fluency in English, written and spoken
  • Valid driver’s license and access to a private, insured vehicle

Work environment:

  • A combination of quality office environment, remote work, and ‘field’ time within the service delivery area to perform the duties described above.
  • Occasional weekend and/or evening work may be required.

Compensation: Posted salary range applies to US-based candidates. The range is based on a variety of factors, including the labor market, job type, internal equity and budget. Exact offers are calibrated by job location, individual candidate experience and skills related to defined job requirements.

COVID-19 Vaccination Requirements: In keeping with IRC’s responsibility to provide and maintain a workplace free of known hazards and our commitment to protecting the health of our employees, clients and communities, IRC requires new hires to provide proof of vaccination against COVID-19. Considered for office or hybrid positions. All IRC US offices require full vaccinations to attend in-office functions (eg, meetings, training).

Commitment to Diversity and Inclusion: IRC is committed to creating a diverse organization and an inclusive environment. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that reasonable accommodations are provided to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Advantage: We offer a comprehensive and highly competitive set of benefits. In the US, this includes: 10 sick days, 10 US holidays, 20-25 paid time off depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision at $5 per month. Starting with , FSA for healthcare and commuter expenses, a 403b retirement savings plan with immediate vested matching, disability and life insurance, and an employee assistance program available to support counseling and care during times of crisis and mental health struggles for our employees and their families. . .

How to apply

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